Understanding our commitment
Welcome to the Texas Food Pantry and Family Counseling Terms of Service. This page outlines the agreements and guidelines for using our website and engaging with our services. Your understanding and agreement are vital to helping us make a difference in Dallas, Texas.

Your agreement with us
By using the Texas Food Pantry and Family Counseling website, you agree to the following terms. All donations are voluntary, processed securely through Stripe, and are final and non-refundable. We collect personal information solely for processing donations, providing assistance, communicating with our community, and supporting our mission. You commit to using our website responsibly, refraining from any illegal or harmful activities. While we strive for accuracy, we are not responsible for any errors or omissions on this site. For any questions regarding these terms, please contact us at tfpafc@outlook.com.

Guidelines for giving and helping
For those who wish to support our mission as volunteers or donors, we ask you to follow these main guidelines. Contributions are voluntary and final. We request that all volunteers and donors provide honest and accurate personal information. We expect all interactions with our staff, the families we serve, and other volunteers to be respectful and safe. Volunteers should always follow the guidance and rules set by Texas Food Pantry and Family Counseling during events or programs. Please be assured that any personal information collected will be used solely to support our mission and will not be shared outside our organization.

What we provide and how we operate
Texas Food Pantry and Family Counseling is dedicated to providing essential food assistance and support to families in need in Dallas, Texas. Your generous donations enable us to distribute groceries and other essential items. Please note that we do not provide cash assistance, medical services, or other non-food-related programs. The availability of food and specific items may vary based on supply. Recipients of our assistance may be asked to follow certain guidelines to ensure fair and efficient distribution. Our programs are carefully designed to serve as many families as possible effectively, helping us to make a tangible difference in our community.